Privacy Policy
At Whiskey’s Collectible Den we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
- Personal Information: When you place an order or create an account on our website, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
- Non-Personal Information: We also collect non-personal information that does not directly identify you. This may include your IP address, browser type, device information, and browsing patterns on our site.
- Cookies: We use cookies to enhance your browsing experience and provide personalized content. Cookies help us understand how you use our site and allow us to remember your preferences for future visits.
How We Use Your Information
- Order Processing: Your personal information is used to process and fulfill your orders, including shipping and payment processing.
- Communication: We may use your email address to send you order confirmations, shipping notifications, and updates regarding your purchase. If you opt in, we may also send you promotional emails about new products, special offers, and events.
- Improvement of Services: We use non-personal information to analyze site traffic, user behavior, and trends to improve our website and services.
- Personalization: Cookies and similar technologies allow us to personalize your shopping experience by remembering your preferences and recommending products based on your browsing history.
- Fraud Prevention: We use your information to detect and prevent fraud or other unauthorized activities on our website.
Sharing Your Information
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing. These providers are required to protect your information and use it only for the services they provide.
- Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government investigation.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the business assets.
Privacy Policy
Your privacy is important to us. We collect personal information such as your name, email address, shipping address, and payment details to process your orders and improve your shopping experience. We do not share or sell your personal information to third parties, except as necessary to fulfill your orders (e.g., with payment processors and shipping carriers). We use secure encryption methods to protect your data.
Return and Refund Policy
Stocked Items: Once your order has been processed, we do not offer refunds or returns. Please ensure that you review your order carefully before completing your purchase.
Preorders: You have 3 business days from the date of purchase to cancel a preorder. After 3 business days, a 10% cancellation fee will apply. No cancellations will be accepted after the product has been processed for shipping.
Shipping Policy
We process and ship orders within 3 business days after receipt. Shipping costs are calculated at checkout based on your location and the size of your order. Delivery times may vary depending on your location and the shipping method selected, but generally range from 5-10 business days for standard shipping.
Please note that we are not responsible for delays caused by shipping carriers or customs.
Terms and Conditions
By using our website and making a purchase, you agree to the following terms and conditions. Prices and availability of products are subject to change without notice. We strive to ensure that product descriptions and images are accurate, but errors may occur. In such cases, we reserve the right to correct the error and update your order accordingly.
If you have any issues with your order, please contact us at support@whiskeysden.wpenginepowered.com and we will do our best to resolve the situation.
Payment Policy
We accept various payment methods through our secure payment processor—Square. All payments are processed at the time of purchase.
Disclaimer
All products are subject to availability. We make every effort to ensure that our inventory is accurate, but in rare cases, an item may be out of stock. If this happens, we will notify you as soon as possible and provide a full refund or offer an alternative product.
Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites.
Contact Us
If you have any questions about our policies, please feel free to contact us at support@whiskeysden.wpenginepowered.com
